Terms of Service
Vertexresearch Labs – Terms & Conditions
1. ABOUT US
This website is operated by Vertexresearch Labs (“we”, “us”, “our”).
Our registered business address and contact details are available on request.
By accessing our website or purchasing any products from us, you agree to be legally bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you must not use the Website or purchase Products.
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2. DEFINITIONS AND INTERPRETATION
In these Terms:
•“Website” means https://vertexresearchlabs.co.uk and all associated pages.
•“Products” means all goods sold by us.
•“User” / “You” means any person accessing or using the Website.
•“Research Use Only” means use strictly limited to laboratory, analytical, educational, or investigational research purposes and expressly excludes human or animal consumption.
Headings are for convenience only and do not affect interpretation.
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3. ELIGIBILITY AND AGE REQUIREMENT
By using this Website or placing an order, you confirm that:
•You are at least 18 years of age
•You have the legal capacity to enter into binding contracts
•You are purchasing Products solely for lawful research purposes
We reserve the right to refuse service or cancel orders at our sole discretion.
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4. ACCEPTANCE OF TERMS
By accessing the Website, placing an order, or ticking any acceptance box at checkout, you expressly confirm that you:
•Have read and understood these Terms
•Agree to be legally bound by them
•Acknowledge that these Terms form a binding contract
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5. RESEARCH USE ONLY – NO HUMAN OR ANIMAL CONSUMPTION
All Products sold by Vertexresearch Labs Ltd are:
•Strictly for research use only
•Not intended for human consumption
•Not intended for veterinary use
•Not intended to diagnose, treat, cure, or prevent disease
Products are not approved by the MHRA, FDA, EMA, or any other regulatory authority.
Any use outside permitted research purposes is strictly prohibited.
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6. CUSTOMER REPRESENTATIONS
By purchasing Products, you represent and warrant that:
•You possess appropriate knowledge, facilities, and qualifications to handle research materials
•You will comply with all applicable laws and regulations
•You will not resell Products for consumption, supplementation, or medicinal use
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7. ASSUMPTION OF RISK
You acknowledge and agree that:
•All risks associated with handling, storage, use, or disposal of Products rest solely with you
•You assume full responsibility for ensuring lawful use
•Vertexresearch Labs Ltd shall not be liable for misuse, improper handling, or unauthorised application of Products
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8. PROHIBITED USES
You must not:
•Use Products for human or animal consumption
•Market or resell Products as consumables, supplements, or medicines
•Provide guidance or instructions enabling prohibited use
•Misrepresent Products or our business
•Use the Website for unlawful or fraudulent purposes
Any breach may result in immediate termination of service.
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9. ORDERS, PRICING AND PAYMENT
•Prices are subject to change without notice
•We reserve the right to correct pricing or typographical errors
•Orders may be refused or cancelled at our discretion
•Payment must be received in full prior to dispatch
A contract is formed only once we accept and process your order.
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10. SHIPPING AND INTERNATIONAL ORDERS
•Delivery times are estimates only
•We are not responsible for customs delays, seizures, or rejections
•International customers assume full responsibility for import compliance
•No refunds will be issued for customs-related issues
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11. RETURNS AND REFUNDS
No Returns Policy: Due to the specialized nature of research-grade compounds, all sales are final. We do not accept returns or provide refunds on purchased products.
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12. DATA PROTECTION AND PRIVACY
12.1 We process personal data in accordance with our Privacy Policy, which forms part of these Terms.
12.2 By using the Website or placing an order, you consent to the collection, storage, and processing of your personal data in accordance with applicable data protection laws, including UK GDPR.
12.3 Our Website is hosted on Shopify Inc., which provides the e-commerce platform used to sell our Products. Personal data may be stored via Shopify’s secure servers and databases.
12.4 We do not store full payment card details on our own servers.
12.5 Personal data may be transferred outside the UK or EEA where appropriate safeguards are in place.
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13. NO WARRANTIES
All Products and Website services are provided “as is” and “as available”.
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to:
•Merchantability
•Fitness for a particular purpose
•Accuracy or completeness of information
•Suitability for any research outcome
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14. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
•We shall not be liable for indirect, incidental, or consequential losses
•Our total liability shall not exceed the amount paid for the relevant Product
•We are not liable for loss of profits, data, or business interruption
Nothing in these Terms excludes liability for death or personal injury caused by negligence where prohibited by law.
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15. INDEMNITY
You agree to indemnify and hold harmless Vertexresearch Labs Ltd from any claims, losses, liabilities, damages, or expenses arising from:
•Breach of these Terms
•Misuse of Products
•Violation of applicable laws or regulations
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16. WEBSITE USE AND INTELLECTUAL PROPERTY
All Website content is owned by or licensed to us.
You may not reproduce, scrape, distribute, or exploit Website content without written permission.
Unauthorised automated access is prohibited.
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17. FORCE MAJEURE
We shall not be liable for failure or delay caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, supply chain disruption, or governmental action.
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18. THIRD-PARTY LINKS
Any third-party links are provided for convenience only.
We do not endorse or accept responsibility for external content or practices.
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19. TERMINATION
We reserve the right to suspend or terminate access to the Website or refuse service at any time without notice for breach of these Terms.
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20. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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21. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
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22. CONTACT DETAILS
Vertexresearch Labs Ltd
📧 customerservice@vertexresearchlabs.co.uk
Effective Date: 09/07/2023
Last Updated: 27/01/2026